Shipping Policy

Akshata Gems and Jewels provide free shipping to its valued customers in the Indian and overseas market anywhere across the world.

We ship via reputed courier agencies (DHL, FEDEX, UPS, EMS, India Post) depending upon the country and geographical region of the customer.

Orders below Rs 20000/- or it’s equivalent US Dollar value we ship via INDIA POST EMS Service.

For every purchase of any value we provide proper tracking details to our clients through email and update on their account on our website.

All our shipments are fully secured and insured by the respective courier agencies.

All the custom clearance duty or any kind of taxes if applicable in the respective country of the buyer are to be borne by the buyer as per the rules and regulations and the law of their land.

We ship and update the tracking to the customers within 24 Hours after getting the clear payment in our account except customized jewellery or make an order items, for which we intimate and communicate with the buyer through email to discuss the expected shipping time.

Any delay in shipping due to any unfavorable conditions which are beyond our limit, we reserve the right to reschedule the shipping time for which we will be in touch with our customer.

After shipping, if there is any unfavorable conditions in the customer’s country, we advise them to keep patience as their order might take time but will reach them surely as it will be fully secured and insured.

For any kind of query related to shipping please contact us at customercare@akshatajewels.com, We respond within maximum 24 Hours..

 

Thanking you and we wish you a very pleasant buying.

 

Team

Akshata Gems and Jewels.